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         Welcome to Hastings Old Town & Guestling Surgery

 

FacebookClick here to like our page and get live surgery updates!

 

Get Well, Keep Well

 

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

 

Staff training


 

Sign up for Patient Access Now!

Please enquire at reception on how to get set up for the online Patient Access service. All you need to do is register at the surgery and then download the app, where you can book/cancel appointments and also order your nest prescription.

See the source image

 


 

Exciting News

 

We are now offering extended evening and weekend services for our patients! Please ask at reception for more information.

 

Improved access

 


 

Care Navigation

       Care navigation comms

 


 

Our PPG Needs You!

The online Patient Participation Group (PPG) is now open! We are looking for motivated patients to join our online PPG group and help improve the way that we operate the surgery. (Limited spaces available) Please  visit  https://www.facebook.com/groups/418556665373530/ 

 

Or alternatively

 

If you would like to be involved in meetings and are happy for us to contact you occasionally by email please click here to open the sign-up form and complete all the fields. Alternatively, you can download a copy of the form and once completed, bring it to the surgery. 

PPG recruitment form

 


 

Our Surgery was inspected by the CQC on the 7th of November 2018 and was rated as 'Inadequate'. Please follow the link for more information and to download the report in its entirety:

 

Quality Report

CQC

 


 

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you. We hold regular Patient Participation Group Meetings and these are advertised in the Surgery, on the website, and on our Facebook page. We welcome new members and ideas for ways to improve our services.

(Site updated 11/06/2019)
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